Limited Watches Warranty
Limited Watches is not an official Rolex dealer and does not provide any manufacturer warranty. All previously owned watches are guaranteed against any defects for three years. Unworn watches are guaranteed for three years. Every watch comes with an inner and outer box, informative booklets, an owner's manual, and tags. Not every previously owned watch comes with papers. All items which are marked "custom made" will not be accepted for service by Rolex USA.
All Unworn watches come complete with box & papers. Unworn watches are always unworn and sealed in the original packaging. The paper-work on Unworn watches are filled out with the previous owner name and date of purchase usually within the last couple of months.
Note that we do not cover water damage to your watch. Watches are tested for waterproof when they leave our shop in San Francisco.
What is not covered under our Warranty
Loose stones, quartz movements and Rolex custom accessories are not covered under this warranty. Any damage caused by the wearer such as scratches, broken sapphire crystals or deep dents to the case or bracelet is not covered under this warranty. Limited Watches will not cover manual wind watches running too slow or too fast. Any work or modifications that is done to the watch without the written consent of Limited Watches will void this warranty. Every watch that leaves our shop is fully serviced and stamped by our company’s professional watchmaker. Any attempt to recreate those initials or remove gaskets or seals will void Limited Watches exclusive warranty.
Repair for watches purchased from Limited Watches
Warranty repair for your watch must be done by Limited Watches in our San Francisco shop. Every watch sold from Limited Watches comes with our 3 year warranty and lifetime polish warranty as long as you keep your original appraisal papers and receipt. The polish warranty is only offered to the original owner of the watch and it is not transferable. Limited Watches reserves the right to refuse to honor any polish warranty, if it finds it necessary.